Frequently Asked Questions
Our warehouse is open 9.00 AM until 5.30 PM Monday to Friday. If we are closed, feel free to email us and we will get back to you as soon as we’re back in!
Yes, of course you can! If you place your order today, you will be able to collect it the very next day. If you need it sooner, please call us on 01908 261280 and we’ll see if we can have it ready faster! Don’t forget – we’re not here at the weekend!
Yes, as long as they have the correct order information, this will not be a problem.
The minimum order for our prestige heavy duty carpet is 2 metres.
Not to worry, If you contact us as soon as the order is placed we can still catch it and make any changes!
These small items will be in the box with the helium! The packers sometimes put small items in the box alongside the helium cannister to avoid them slipping out of the main packaging in transit.